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• Master Services Agreement
• Vietnam Country Conditions (published 04Nov24)
• E-Channels Terms and Conditions (E-Terms) General E-Terms
• Relationship Terms of Business
• Terms And Conditions On Submission Of Transactional Supporting Documents Of Certain Transactions

• Corporate Account Opening Process
• Customer Onboarding Form
• Mandate for Account Use and Operation and Banking Services/ Facilities (the “Mandate”)
• HSBCnet Users Identification Request for Payment Dual Authorization
• Organization Account Opening Form
• Information Update Request
• Certification for Capital or offshore loan transactions (DICA)
• Public Account Activation Form
• Account closing form

• Terms and Conditions applicable for Telegraphic Transfer
• Telegraphic Transfer/ Local and Cross-Border Interbank Funds Transfer/ In-house Transfer/ Tax Payment (published 19-Dec-24)
• Request for Cancellation / Amendment to Payment Instruction
• Standing Instruction (Transfer of Funds) based on Date
• Standing Instruction (Transfer of Funds) based on Balance

• General Terms And Condition For Term Deposits
• General Terms and Conditions For Fixed Deposits
• Fax Indemnity (English)
• Instruction on placement of Time Deposit / Fixed Deposit

• Terms and conditions for Trade Short – Medium - Long Term Loan
• Instant Advice & Trade Transaction Tracker Application Form
• Export Document Credit (DC) Bill Negotiation/Trade Collection Instruction
• Application to Transfer a Documentary Credit (DC)
• Application for Amendment to the Transfer a Documentary Credit (DC)
• Agreement on provision of Documentary Credit (DC) Confirmation service
• Export Draft Forms
• Application for Irrevocable Documentary Credit (DC)
• Amendment to Documentary Credit (DC) Application
• Application for Goods Release
• Additional terms and Conditions for one-off Documentary Credit (DC)
• Request to Issue Undertaking Letter (EN)
• Application for a Bank Guarantee or Amendment/Renewal/Cancellation of a Bank Guarantee
• Application/Amendment/Cancellation of Irrevocable Standby Documentary Credit (SBDC) or Counter SBDC
• Additional terms and Conditions for one-off Bank Guarantee/Irrevocable Standby Documentary Credit (SBDC)
• Indemnity Letter for changing Governed Law
• HSBC Standard Guarantee Formats:
  
  • Bid Bond (EN)
  • Advance Payment Guarantee (EN)
  • Performance Guarantee (EN)
  • Warranty Guarantee (EN)
  • Payment Guarantee (EN)
• Terms and conditions for Short - Medium - Long Term Loan
• Loan Request for Short/Medium/Long - term Loan and Trade Loan (combining Drawdown/ Extension/Prepayment Notice)

• Terms For Foreign Currency Transactions Using Non-Dealing Rates (The “TERMS”)
• Global Markets – Information about HSBC's Foreign Exchange and Metals Terms of Dealing
• Global Markets – Information about HSBC’s Fixed Income Terms of Dealing

For general enquiries, please contact

+84 28 38292288